Question 1

A project manager is facilitating meetings with a diverse team, considering that the team members come from different cultures and have different backgrounds. What should the project manager do to facilitate effective communication? 

A. Create incentives to promote better communication among team members. 
B. Assign the work packages based on geographical working groups.
 C. Understand and consider the emotions of each team member. 
D. Plan for communication training workshops for all team members. 

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Question 2

A project lead has asked a project team to update a 200-page project report and send it to the project sponsor. The team mentioned that nobody reads the report and it takes time away from higher priority work. The project lead responded that they have to show all the work that they performed in every iteration. What should the project lead do first? 

A. Summarize the project report so it can be more efficient to read and send it to the project sponsor. 
B. Ensure the communications methods, channels, frequency, and level of detail for the stakeholders are what is needed. 
C. Reinforce the need to document and provide updated information to make the process transparent. 
D. Include a task in every iteration to allocate time for the project team to complete the documentation updates. 

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Question 3

A project manager notices that an extroverted project team member appears to be increasingly controlling the direction of the entire team. The other team members are not complaining but seem to be more passive. What should the project manager do? 

A. Meet with each team member to better understand the situation. 
B. Meet with the extroverted team member and ask them to be more sensitive to others. 
C. Address the situation in a team meeting and ask everyone to be more active. 
D. Observe the team dynamics closely and step in if a team member complains.

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Question 4

Developers spend most of the sprint writing code for user stories, leaving little time for testing. As a result, user stories cannot be tested in time and the stories remain unfinished by the end of the iteration, resulting in poor metrics. What should the scrum master do first in this situation? 

A. Divide the user stories into two categories: development stories and test stories. 
B. Increase the number of developers on the team so stories are completed faster. 
C. Revalidate the team's velocity to ensure development and testing can be completed within the iteration. 
D. Request the developers work overtime to ensure the testers have enough time to perform their tests. 

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Question 5

A project lead is managing an agile project. The project activities, which have been placed in a backlog, still need to be refined and prioritized. What should the project lead use for backlog refinement considering the sprints are 2 weeks long? 

A. Sixty minutes every sprint going through stories with higher story points. 
B. Ninety minutes every three sprints going through stories that are higher priority. 
C. Sixty minutes every sprint going through stories that are higher priority. 
D. Ninety minutes every three sprints going through stories with higher story points. 

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Question 6

The velocity of the team is decreasing at every iteration. The project team members are complaining that the user stories are being rejected by the quality assurance team. Which three actions should the project manager take? (Choose three) 

A. Conduct a root cause analysis (RCA) and identify a solution. 
B. Elaborate on the plan to implement a solution and execute it. 
C. Increase the working time to recover the lost time. 
D. Negotiate with the teams involved to manage team dependencies. 
E. Evaluate the effectiveness of the proposed solution. 

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Question 7

A project manager is planning the fifth sprint of a project when the sponsor requests a report on the business value gained to date. What should the project manager show to the sponsor? 

A. The cumulative flow diagram 
B. The data of the metrics defined to track benefits 
C. The metrics plan to track benefits 
D. The fifth sprint retrospective report 

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Question 8

A project manager is leading a highly visible project with a critical time constraint. Frequent scope changes have been well-managed with change control, but there have been misunderstandings among project team members. What should the project manager do? 

A. Communicate to the team the need to organize common ground rules. 
B. Organize training sessions and bonding activities for all team members. 
C. Communicate changes regularly to ensure all team members are aligned. 
D. Introduce new products and team support tools during project preparation.

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Question 9

During a project iteration, half of the project team was reallocated to a new project. How should the project lead handle the situation?

A. Raise the risk of having the velocity impacted for the current iteration and discuss it with the product owner. 
B. Raise the issue with the product owner to bring additional resources to the project team. 
C. Raise the risk with the project stakeholders and wait until the velocity for the current iteration is calculated. 
D. Raise the issue with the project stakeholders to analyze the project impact and take the proper actions. 

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Question 10

A project manager is leading a team and wants each team member to produce their deliverables and be held accountable for the work product. What should the project manager do first? 

A. Engage with each project team member to explain the individual consequences of late delivery. 
B. Establish a daily standup meeting where each project team member reports their progress. 
C. Create a plan of action and milestones (POAM) to detail the deliverables for each project team member.
 D. Empower each project team member with ownership of a particular aspect of the project. 

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