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Free ServiceNow CIS-HR Sample Questions

Question 1

If a knowledge base and its articles have no user criteria selected, a user without a role can do what?

A. read and contribute articles
B. read articles, but not contribute
C. can neither read nor contribute articles
D. contribute, but not read articles

Answer: C

Question 2

In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.) 

A. Document Template
B. Upload File
C. HR Service Template
D. User Criteria
E. HR Template
F. HR Profiles
G. HR Criteria

Answer: B,D,F,G

Question 3

xWhen an employee completes a questionnaire on an Employee Form, on which table does the system store their answers?

A. Form [sys_ui_form]
B. Metric Result [asmt_metric_result]
C. Question Answer [question_answer]
D. HR Case [sn_hr_core_case]

Answer: B

Question 4

User authentication and Instance restriction are examples of what type of security?

A. Physical Security
B. Roles and Groups
C. Contextual Security
D. Platform Access

Answer: D

Question 5

What types of HR Document templates may be created in ServiceNow? (Choose two.)

A. Document Templates
B. Word document templates
C. PDF document templates
D. Text document templates

Answer: A,C


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